Shipping policy
1. Processing & Handling Times
Processing Time: 2 business days to prepare your order before it ships.
Cutoff Times: Orders placed after 3 PM will ship the next business day.
2. Shipping Methods & Carriers
Available Options: Only FREE express shipping is offered. This means we ship as fast as possible at no cost to you.
Carriers Used: We mainly use FedEx and United States Postal Service, whichever is fastest. We always use the fastest available option for your location.
3. Shipping Rates & Fees
Domestic Shipping: Always FREE - no minimum order required.
International Shipping: Always FREE with taxes always included. No hidden fees or surprise charges at delivery.
4. Estimated Delivery Times
United States: 4-5 business days from ship date.
Canada: 4-5 business days from ship date.
Note: Delivery times are estimates and may vary based on location and carrier availability.
5. Shipping Restrictions
Currently, we only ship to Canada and the United States. We're working on expanding to additional countries in the future.
6. Tracking & Notifications
Tracking Numbers: A tracking number is provided via email as soon as your order ships.
Updates: All shipping updates and notifications are sent via email only. Please ensure your email address is correct when placing your order.
7. Lost, Stolen, or Damaged Packages
Our Guarantee: We offer a 30-day guarantee on all orders. If your package is lost, stolen, or damaged, simply reach out to us and we'll make it right.
Reporting Issues: Contact us immediately at hello@corestrips.com if you experience any shipping issues. We'll work quickly to resolve the problem.
8. Returns & Exchanges
For information about returns and exchanges, please visit our Return Policy page for complete details on our 30-day money-back guarantee.
9. Contact Information
If you have any shipping questions or issues, our customer support team is here to help:
Email: hello@corestrips.com
We typically respond to all shipping inquiries within 24 hours.
Why We Offer Free Express Shipping
At CoreStrips, we believe you shouldn't have to wait or pay extra to start your journey to better energy and sleep. That's why we include free express shipping on every order, ensuring you get your CoreStrips as quickly as possible.